Browsing Research Publications by Author "Kabare, Ndung'u"
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“Influence of Perceived Service Quality on Customer Satisfaction amongst Dairy Milk Processors in Kenya”. International Journal of Research in Business and Social Science (2147-4478), 7, (4), 44-57. Found at https://sdbindex.com/Documents/index/00000289/00001-06310
Mwangi, Anne Wairimu; Kabare, Ndung'u; Wanjau, Kenneth Lawrence https://orcid.org/0000-0002-3146-5324 (2018)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to get ...