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Compensation in service recovery and customer loyalty in the hospitality industry in Kenya
(research gate, 2015-09)
Tag Archives: Information Security A Configurational Approach of the Relationship between Information Security Management and Performance of Small and Medium Enterprises in Kenya
(European - American Journals, 2014-07)
Enterprises corresponding to a backbone of a modern society recognize information security management (ISM) as one of business management factors.Companies suffer significant financial and reputational damage due to ...
Influence of Lean Quality Management on Operational Performance of Third Party Port-Centric Logistics Firms in Kenya
(International Journal for Advanced Research and Novelty, 2017-08)
This research paper largely explored lean quality as proposed by luminaries of lean concept. The study aim was to propose and test conceptual model of the relationship between lean quality and operational performance of ...
Moderating Effect Of Entrepreneurial Orientation On The Relationship Between Human-Related Information Security Issues And Firm Performance In Kenya
(ASIAN ACADEMIC RESEARCH J O U R N A L O F S O C I A L S C I E N C E & H U M A N I T I E S, 2014-08)
By having an effective organizational information security culture where employees
intuitively protect corporate information assets, SMEs could improve information security.
Research has also identified information ...
