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Compensation in service recovery and customer loyalty in the hospitality industry in Kenya
(research gate, 2015-09)
Moderating Role of Entrepreneurial Orientation on the Relationship between Relationship Lending and Financial Performance of manufacturing SMEs in Kenya
(2015)
The purpose of this study was to determine the moderating role of entrepreneurial orientation (EO) on the relationship between relationship lending and financial performance of manufacturing SMEs in Kenya. Relationship ...
Moderating effect of government Regulations on the relationship between Cost recovery and financing of water Investments in nairobi peri-urban markets in Kenya
(2015)
Over the last 200 years, most water utilities have been publicly owned and managed. For this reason, public utility firms have been getting financial support from the government in form of subsidies in addition to the ...
