Now showing items 14-14 of 14

    • Service Tangibility on Repeat Visits in Two-Five Star Rated Hotels in Nairobi County 

      Musembi, Nancy Kaseki; Ngugi, Louise; Bichage, Methuselah (International Journal of Research in Business and Social Science, 2020-08-30)
      This study evaluated the influence of service tangibility on repeat visits in two-five star rated Hotels in Nairobi County. The significance of service quality cannot be over emphasized it is generally accepted that the ...