Browsing Research Publications by Author "CHOMBA, Grace Wanjiru"
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INFLUENCE OF ENERGY CONSERVATION PRACTICES ON CUSTOMER SATISFACTION IN STAR RATED HOTELS IN MT. KENYA REGION, KENYA
CHOMBA, Grace Wanjiru; BICHAGE, Gesage; KARIUKI, Ann (2022-10-10)This study sought to establish the effect of energy conservation practices on customer satisfaction in star rated hotels in Mt. Kenya Region. The study was anchored on the Theory of Planned Behavior (TPB). Descriptive ...