Research Publications
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Item Technological capability of the Marist International University College to support a knowledge management initiative(University of KwaZulu-Natal, 2014-12-14) Anduvare, Everlyn M'mbone; Minishi-Majanja, MabelThis article is based on a Master’s degree study which aimed to conduct a knowledge management (KM) assessment at the Marist International University College (MIUC), Nairobi-Kenya. Adopting the technology aspect of the Arthur Andersen’s Knowledge Management Assessment Tool (KMAT) model, one objective focused on taking inventory of the technologies at the MIUC that support KM. The mixed method approach was employed to collect data from the MIUC staff using a questionnaire and interviews. A purposive sampling technique ensured that respondents included key role players in KM activities at the MIUC. Using data transformation analysis, qualitative data from open-ended questions and interviews were quantified using content analysis. Quantitative data in the questionnaires were descriptively analysed using SPSS. The study found that the MIUC’s ICT infrastructure was inadequate in bandwidth and tools to support KM. The study recommends that the MIUC should invest in a systems upgrade of its ICT infrastructure to support KM adequately, and additionally develop policies and procedures to guide in the proper utilisation of ICT tools to enhance KMItem Enhancing Organisational Performance in Kenyan Universities Through Effective Tacit Knowledge Management(2016-04) Murumba, Joan Wakasa; Kwanya, TomKnowledge is an important asset and tacit knowledge is located in the minds of people. To succeed, organisations have to make the best use of their knowledge assets. This can be achieved through diverse initiatives such as mentorship programmes, team learning and development, communities of practice, development of knowledge sharing platforms, storytelling and enhanced channels of communication. Universities, just like all the other organisations must strategically respond to the current developments in the knowledge society and specifically in the management of tacit knowledge assets. This chapter reviews literature on tacit knowledge management to unravel how universities in Kenya manage and utilise their tacit knowledge to improve organisational performance, as well as the challenges they face in this process. The authors propose a tacit knowledge management framework for consideration by universities in Kenya and beyond. The authors reviewed literature on tacit knowledge management in relation to universities in Kenya. They specifically analysed documents on the strategies for managing tacit knowledge as well as the challenges hampering their effectiveness. Well defined organisational strategies, good leadership, knowledge sharing culture, mentorship, communities of practice and customised technology are seen to be catalysts of tacit knowledge management. While, the lack of incentives and rewards, insufficient mentorship programmes and lack of recognition of human capital inhibit tacit knowledge exploitation which negatively influences organisational performance. The authors established critical contributions of tacit knowledge management on organisational performance. These findings may be used to support relevant policy development in academic institutions. Universities may also benefit by implementing or adapting the proposed tacit knowledge management framework.Item Maximising the socioeconomic value of indigenous knowledge through policies and legislation in Kenya(Emerald insight, 2018) Chepchirchir, Sally; Kwanya, Tom; Kamau, AlicePurpose – Indigenous knowledge (IK) is the anchor of survival and stability for indigenous communities. The purpose of this study was to establish how the socioeconomic value of IK can be maximised in Kenya througheffectiveenactmentandimplementationofrelevantpoliciesandlegislation. Design/methodology/approach The study adopted a mixed methods research using a survey design. The target population comprised 104 top- and middle-level managers drawn from organisations implementing diverse IK policies and legislation. Primary data were collected from the target population using questionnaires.Additional data were collected using content analysis of IK policies and legislation.The collected data were analysed using descriptive and inferential statistics with the help of IBM’s Statistical Package for Social Sciences(SPSSVersion22)software. Findings – The findings revealed a low awareness of the IK policies and legislation by the stakeholders. It also became evident that the policies and legislation relevant to IK are not implemented effectively. The authors conclude that policies and legislation do not maximise the socioeconomic value of IK in Kenya. Originality/value – This is an original study which has practical implications for the use of IK for socioeconomic purposes. The findings of the study may be used to influence policy formulation and implementation; theory on IK; and practices which mainstream IK in socioeconomic activities in Kenya and beyond.