School of Business: Recent submissions
Now showing items 1-20 of 191
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The Principle of Participation in Corporate Governance: An African Perspective
(2020)The purpose of the paper is to present the “principle of participation” that is common in African cultural systems and way of life as the distinguishing characteristic of an African oriented corporate governance system. ... -
Emerging Trends Shaping Contemporary Business Strategy
(Prime Journals, 2012-09-18)This study constitutes a theoretical review of existing literature relevant to the subject. The study examines and briefly discusses salient issues in conventional business strategy formulation and execution. It identifies ... -
Role of Board Size on financial performance of commercial banks.
(2013-03-11)This paper constitutes a theoretical review of existing literature relevant to the subject. The emerging literature on corporate governance indicates that the size of a bank’s board of directors has a direct relationship ... -
Relating Leadership Processes, Societal Culture and Knowledge Management: A Theoretical Model.
(Springer, 2015)This conceptual paper reviews the existing literature on leadership, knowledge management and societal culture, and how these important variables are related to firm performance within the context of Sub-Saharan Africa. ... -
The Levels of transparency and county service delivery in Kenya
(2020)In order to push development to the grassroots and ensure citizens contribute meaningfully to development, many African countries have adopted the devolved governance system. However, it has been observed that the devolution ... -
Role of Shareholder Control on financial performance of commercial banks
(2013-03-11)This study constitutes a theoretical review of existing literature relevant to the subject. The purpose of this paper is to examine the effect of shareholder control on financial performance of commercial banks. The ... -
Influence of credit risk on shareholder market value of commercial banks listed in Nairobi Securities Exchange
(2020)This study examines the influence of credit risk on the shareholder market value of commercial banks listed in the Nairobi Securities Exchange. A mixed-method approach and concurrent design were used in this study. Logistic ... -
“Influence of Perceived Service Quality on Customer Satisfaction amongst Dairy Milk Processors in Kenya”. International Journal of Research in Business and Social Science (2147-4478), 7, (4), 44-57. Found at https://sdbindex.com/Documents/index/00000289/00001-06310
(2018)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to get ... -
Influence of Consumer Complaints Handling on Consumer Satisfaction in Dairy Milk Processors in Kenya
(2019-02-24)The purpose of this study was to assess the influence of consumer complaints handling on consumer satisfaction in dairy milk processors in Kenya. The study population was 384 consumers from 15 major supermarkets chains in ... -
Influence of Perceived Product Quality on Customer Satisfaction amongst Dairy Milk Processors in Kenya
(2019)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to get ... -
Influence of Perceived Service Quality on Consumer Satisfaction amongst Dairy Milk Processors in Kenya
(2018)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to ... -
Evaluation of Factors Affecting Implementation of Green Public Procurement Governments in Laikipia County Government, Kenya.
(2018-08)Green Public Procurement has been used as a tool to achieve environmental objectives by some countries especially in Europe. Public procurement in Kenya is estimated to account for between 70 and 80 percent of ... -
Observed leverage and financial performance of listed firms in Kenya
(2018)Capital structure management is one of the most crucial corporate financial management functions in a firm since appropriate debt policy is reported to maximize the value of a firm. Kenya is ranked second in Africa ... -
Moderating Role of Environmental Dynamism on the Relationship between Opportunity Evaluation and Growth of NGOs in Kenya.
(Spirit Infestify, 2020-06)This study explored the moderating role of Environmental Dynamism (ED) on the relationship between opportunity evaluation and growth of agrobased Non-Governmental Organisations (NGOs) in Kenya. These NGOs play a critical ... -
Technological innovation promoters, service quality practices and performance of SACCOs in Kenya
(2020-07)The programmed co-operative enterprises’ innovation initiatives in Kenya have been below their expectations of customers. The majority (60%) of the customers are satisfied by banking and related financial services offered ... -
“Process Innovation Promoters, Firm Performance and Moderating Role of Service Quality Practices in SACCOs in Kenya
(Center for Promoting Ideas, 2020)The purpose of the study was to explore the relationship that exist between process innovation promoters and the performance of SACCOs in Kenya and the moderating effect of service quality practices. The primary data was ... -
The Role of Incubator Classification on Performance of Incubators in Kenya.
(2021)The study sought to assess the importance of classifying incubators based on the programs offered for optimum performance. Client selection criteria were assessed through three constructs namely: models that fit program ... -
Entrepreneurial Opportunity Discovery Dimensions and Growth of Non- Governmental Organizations in Kenya
(2019-08)Non-Governmental Organizations (NGOs) play a critical role in addressing social ills like poverty, employment, and food insecurity; therefore, their growth prospects enhance their ability to address these social ills. ... -
Relationship between empathy dimension and customer satisfaction in the insurance industry in Kenya
(2019-10)The Insurance industry is essential to the economic course of every nation attaining sustainable growth and prosperity. However, the industry continues to experience a marginal growth of 2.5% compared to the global real ... -
"The Influence of Shared Vision on Organizational Ambidexterity in Coffee Marketing Co-operative Societies in Kenya”.
(2023-09)Coffee production in Kenya has plummeted, hurting the economy and worsening social inequality and poverty. Kenyan coffee marketing cooperative associations have failed to boost exports. Coffee is Kenya's main cash crop. ...