Effects of Outsourcing Cleaning Functions on Service Quality in Public Universities in Kenya: A Comparative Study of Outsourced and in-House Cleaning Services
dc.contributor.author | Omondi, Humphrey R. | |
dc.contributor.author | Ng’ang’a, Stephen I. | |
dc.contributor.author | Muraguri, Eunice Kagure | |
dc.date.accessioned | 2017-09-15T08:09:01Z | |
dc.date.available | 2017-09-15T08:09:01Z | |
dc.date.issued | 2015 | |
dc.identifier.citation | Scholars Journal of Economics, Business and Management Muraguri EK et al.; Sch J Econ Bus Manag, 2015; 2(9):914-920 | en_US |
dc.identifier.issn | 2348-5302 | |
dc.identifier.issn | 2348-8875 | |
dc.identifier.uri | http://karuspace.karu.ac.ke/handle/20.500.12092/2012 | |
dc.language.iso | en | en_US |
dc.publisher | SAS Publishers | en_US |
dc.subject | Outsourcing | en_US |
dc.subject | In house | en_US |
dc.subject | Service quality | en_US |
dc.subject | public universities | en_US |
dc.subject | Servqual model | en_US |
dc.title | Effects of Outsourcing Cleaning Functions on Service Quality in Public Universities in Kenya: A Comparative Study of Outsourced and in-House Cleaning Services | en_US |
dc.type | Article | en_US |