eResearch Support: An Exploratory Study of Private University Libraries in Nairobi County, Kenya
Abstract
This exploratory study was carried out in Nairobi County, Kenya to investigate the role of
private university libraries in supporting eResearch. The study used a multiple-case study design
involving six private chartered universities that included Africa International University, Africa
Nazarene University, the Catholic University of Eastern Africa, Daystar University, Pan Africa
Christian University, and the United States International University. The following research
questions were addressed: How do the organisation structures of the university libraries support
eResearch? What positions in the organisation structure and competencies are available for
coordinating eResearch? How is curation, analysis, and provenance (Metadata) of both basic data
and information produced by research achieved? What problems of data management,
organisation, dissemination, and preservation exist and how can they be addressed? What
procedures, tools, and policies are used to promote eResearch? What is the inclination of library
and academic staff towards eResearch?
The study was underpinned by two theoretical frameworks namely: The Purdue University
Libraries (PUL) model and the eResearch Capability Model (eRCM) respectively. A pragmatic
paradigm was adopted, which provided a basis for the use of mixed methods encompassing
qualitative and quantitative approaches. The unit of analysis consisted of PhD students, Faculty,
University Librarians, Reference Librarians, and Institutional Repository Managers. PhD
students and Faculty are the most active group in research in the universities. Librarians on the
other hand, are involved in providing eResearch support. Self-administered questionnaires were
used to collect data from 306 PhD students, 462 Faculty members, 13 Reference Librarians, and
7 IR Managers, while interviews were used to collect data from the University Librarians.
Quantitative data were analysed using SPSS version 21 to generate descriptive and inferential
statistics, while qualitative data were analysed using content analysis. Validity was enhanced
through deriving questions from the set objectives, reviewing and adopting methodologies from
previous studies and application of a multiple-case design to enhance generalisabilty of the
results. Reliability was ascertained through pre-testing of the survey questionnaires and
subjecting it to Cronbach’s Alpha where a coefficient Alpha of 0.895 was achieved indicating a
high reliability. The study complied with research ethical protocols of the UKZN and permission
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